Privacy Policy

We guarantee your data privacy

Privacy Policy

Effective Date: [14 Mar 2024]

This Privacy Policy describes how SocialMate Creator ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("users" or "you") who access or use our web-based platform for AI content creation, available through the website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us when using our Website, such as your name, email address, and payment information when subscribing to our services. We may also collect additional personal information if you choose to provide it voluntarily.

1.2. Usage Information
We may automatically collect certain information about your use of our Website, such as your IP address, browser type, operating system, and the pages you visit. This information helps us analyze trends, administer the Website, and improve our services.

1.3. Cookies and Similar Technologies
We may use cookies and similar technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1. Providing and Improving Services
We use the information we collect to provide and improve our services, personalize your experience, and respond to your inquiries. This includes processing your subscription, delivering content, and communicating with you about our services.

2.2. Analytics and Research
We may use the information we collect to analyze trends, track user activity, and conduct research to improve our Website and services. This information is aggregated and does not identify individual users.

2.3. Marketing and Communications
We may use your personal information to send you promotional materials and other communications about our services, unless you have opted out of receiving such communications. You can unsubscribe from these communications at any time.

3. Disclosure of Information

3.1. Service Providers

We may share your personal information with third-party service providers who assist us in providing and improving our services. These service providers are contractually obligated to keep your information confidential and secure.

3.2. Legal Compliance and Protection
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activity.

3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have unintentionally collected personal information from a child under the age of 13, please contact us immediately.

6. Your Choices

6.1. Access and Correction

You may access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to respond to your request within a reasonable timeframe.

6.2. Opt-Out
You may opt out of receiving promotional communications from us by following the instructions provided in such communications or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as administrative or transactional messages.

7. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your personal information.

9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at [[email protected]]. We will respond to your inquiry as soon as possible.

Thank you for reading our Privacy Policy.